Order Processing

• After your payment is confirmed, we’ll begin preparing your order. Processing typically takes 2–5 business days, though custom or larger orders may require a bit more time.

Shipping Times & Carriers

• We’ll choose the most reliable carrier based on your location and the item ordered.
• Delivery is usually completed within 5–10 business days after processing, depending on your region.
• Please note that shipping times may be affected by holidays, peak seasons, or unexpected delays such as weather or customs clearance.

Shipping Costs

• Shipping rates are calculated at checkout based on your address and the size and weight of your order.
• If applicable, any duties, customs fees, or taxes will be your responsibility as the recipient.

Tracking Your Order

• Once your order has shipped, you’ll receive a tracking number via email. This will allow you to monitor your package every step of the way.
• Didn’t see your tracking email? Check your spam folder, or get in touch with us at info@canadaisnotforsalehat.ca 

Delivery Delays or Issues

• If your package hasn’t arrived within the expected timeframe, contact us at info@canadaisnotforsalehat.ca so we can look into it for you.
• In the rare case your order is lost or arrives damaged, we’ll work with the carrier to find the best solution.

Changes or Updates

• Need to make changes to your order or update your address? Email us right away at info@canadaisnotforsalehat.ca, and we’ll do our best to accommodate any changes before the order is shipped.

Shipping to the U.S. and Canada

• We currently deliver to Canada and the United States.
• For international orders, additional customs charges or taxes may apply, and these will be your responsibility as the recipient.

Let us know if there’s anything else you’d like to learn